| Evaluation instructions |
Source |
| |
|
Verify that technical assistance is provided in an accessible format.
Help lines should have TTY access (contact manufacturer to determine
this), and technical support via a website should be accessible as defined
by W3C. Determine if support is available online, and if so, review it
with respect to the W3C guidelines. |
Section 508, Workforce Investment Act[1194.41(c)] |
| Documentation |
|
Verify that instructional/user documentation is available in alternate
formats or modes (e.g., electronic, large print, audiotape, or Braille).
Contact the manufacturer to ask if these alternate formats are available,
and if they can be provided. Look at any electronic format and determine
if it is accessible to someone using a screen reader, whether font size
can be increased for low vision users, and whether large print can be
generated from the electronic format. |
EITAAC, 1999;Section 255, Telecommunications Act
[1193.33(a)(1)]; Section 508, Workforce Investment
Act[1194.41(a)] |
| Inspect each aspect of the documentation and verify that comprehensive
documentation for user interfaces, including documentation of any
non-intuitive, complex procedures, or behavior that does not conform to
normal conventions, is provided. Extract a list of tasks from the
documentation and verify the correctness and sufficiency of the
documentation by having an individual perform the tasks. |
EITAAC, 1999 |
| Hardware |
Input/controls |
Identify any time-out situations. Verify that timed-out situations or
instances where users must respond to a question or prompt in a set amount
of time are avoided. |
Section 255, Telecommunications Act [1193.41(i)(2)-Advisory
Guidance] |
| Identify any quick response controls. Verify that time intervals for
quick response controls are adjustable or a non-time-dependent method of
control has been provided. |
Section 255, Telecommunications Act [1193.41(g)] |
| Identify locking and toggle keys. Verify that the status of all
locking or toggle keys is visually discernible. |
Section 508, Workforce Investment Act [1194.23(k)(4)] |
| Identify locking and toggle keys. Verify that the status of all
locking or toggle keys is discernible either through touch or sound. |
Section 508, Workforce Investment Act [1194.23(k)(4)] |
| Identify all accessibility features. Verify that an option exists to
switch each accessibility feature ON/OFF (such that multiple features
could be on at once or only one feature could be on at a given time,
depending on user needs). |
Section 255, Telecommunications Act [1193.35-Advisory
Guidance] |
| Identify any feedback types and describe their presentation modes.
Inspect the feedback mechanisms for all information provided and verify
that it is presented in a multisensory fashion. (Feedback is a response to
a user action, such as a making a mode change or completing a task.) |
Section 255, Telecommunications Act [1194.41(a)(3)(g)-Advisory
Guidance] |
| Identify all controls and their sensory modes. Inspect all controls and verify that there is multisensory indication of the separate divisions, positions, and levels of each, and of each control's status. |
Section 255, Telecommunications Act [1193.41(a)(3)(c)-Advisory Guidance] |
| For free-standing, non-portable products, intended for use in one location: Verify that operable controls are not more than 24 inches behind the reference plane (the closest someone can approach the device from the front). |
Section 508, Workforce Investment Act Section 255, Telecommunications Act [1194.25(j)(4)] |
| For free-standing, non-portable products, intended for use in one location, identify any controls greater than 10" beyond the reference plane. Verify that, where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height is 46 inches maximum and 15 inches minimum above the floor. |
Section 508, Workforce Investment Act [1194.25(j)(3)] |
| For free-standing, non-portable products, intended for use in one location, identify any controls less than 10" from the reference plane. Verify that, where any operable control is 10 inches or less behind the reference plane, the height is 54 inches maximum and 15 inches minimum above the floor. |
Section 508, Workforce Investment Act [1194.25(j)(2)] |
| For free-standing, non-portable products, intended for use in one location: Verify that the position of any operable control can be determined with respect to a vertical plane, which is 48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48 inch length. |
Section 508, Workforce Investment Act [1194.25(j)(1)] |
| Output/Displays |
Identify any animation used. Verify that when animation is displayed,
at least one non-animated presentation mode is available at the option of
the user. |
Section 508, Workforce Investment Act [1194.21(h)] |
| Identify display options. Verify that information (things the display
presents to us) is presented in as many redundant forms as possible (i.e.,
allows the use of visual, aural, and tactile strategies). |
Section 255, Telecommunications Act [1193.35(1)-Advisory
Guidance]; |
| Software |
|
When the system requires a user to login before use, set up an account code for the participant. Where possible, verify user settings are individually customized (where settings are activated by a user control card or sign-in procedure) such that the system can be automatically configured to match different user preferences. |
Section 255, Telecommunications Act [1193.35(4), Advisory Guidance] |
| Identify any time-out situations. Verify that timings for input, output, and automation can be customized or that a non-timed alternative is available. |
EITAAC, 1999 |
| Identify any instructions which may be provided, and determine if they are timed. Verify that response times on timed instructions (request for the user to do something) can be adjusted or that timed instructions can be commanded to persist. |
ETTAAC, 1999 |
| Verify that applications do not override user-selected preferences and display attributes. |
Section 508, Workforce Investment Act [1194.21(g)] |
| Verify that applications do not disrupt or deactivate features of other products that are identified as accessibility features. |
Section 508, Workforce Investment Act [1194.21(b)] |
| Websites |
|
Verify that when pages use scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with the functional text that can be read by assistive technology. |
Section 508, Workforce Investment Act [1194.22(l)] |
| Verify that when electronic forms are used, assistive technology may be used to access the information, field elements, and functionality required for completion and submission of the form including all directions and cues. |
Section 508, Workforce Investment Act [1194.22(n)] |
| Verify that documentation provided electronically on the internet is in an accessible form at an accessible site by evaluating the documentation website. |
EITAAC, 1999 |
| Verify that client-side image maps are provided instead of server-side image maps except where regions cannot be defined with an available geometric shape. |
Section 508, Workforce Investment Act [1194.22(f)] |
| Verify that a note about accessibility has been included in the site. |
University of Washington, 2000 |