Consumers should be aware of their rights under disability legislation and understand how to communicate their experiences with products to those responsible for the design of products. Consumer should be able to determine if a specific product is suited to their needs be evaluating the claims of manufacturers.
Designers and engineers should be aware of the needs of people with disabilities. They should understand how specific functional limitations impact the usage of products that they are responsible for designing. They should also fully understand how the technical standards associated with disability legislation impact their industry.
Marketing professionals need to how disability legislation will impact their ability to market their products. They need to understand the needs of people with disabilities as well as understand how to market their products to this group. They need to understand how build a business case for accessibility and successfully communicate the business case to management.
Product managers need to be able to formulate and successfully communicate a business case for accessibility. They need to be aware of the impact of disability legislation on product requirements. They need to be able to apply the technical standards associated with disability legislation to the products they are responsible for developing. They need to understand how to integrate accessible design practices into their existing design methodologies.
State procurement officials need to be aware of disability legislation that impacts the procurement of products and services in their state. They need to be aware of best practices associated with accessible product procurement. They need to understand the accessibility issues associated with the type of equipment that they are responsible for procuring. They need to understand the needs of people with disabilities that will be utilizing the equipment they procure. Finally, they need to understand how to evaluate the accessibility claims of potential vendors.