Georgia Tech Research Institute
 
Issues

Card Readers (6 of 7)

Issue: The card reader does not eject the card far enough for users to grasp it.

An insertion-style card reader is shown.  A card that has been ejected is protruding only a short distance from the slot, and a user is having difficulty grasping the card for removal.

Card readers into which cards are fully inserted may not eject the card far enough for easy retrieval. Users with upper mobility impairments may find it difficult to grasp the edge of the protruding card.

Populations Impacted: Users with upper mobility impairments.

Potential Solution:
  • Ensure that the card is ejected a sufficient distance from the reader so that a sufficient area of the card is available for the user to grasp. The card should be ejected far enough so that users can easily grasp it between the thumb and lateral aspect of the index finger. Users should not be required to pinch the edge of the card with their fingertips.

  • An insertion-style card reader is shown.  A card has been ejected so that about half the card is protruding from the slot, and a user is able to easily grasp the card between the thumb and index finger for removal.
Applicable Guidelines:
ADA-ABA - 309.4
Section 508 - 1194.23(k)(2), 1194.25(c), 1194.31(f)
HFDS - 6.4.1.14