Georgia Tech Research Institute
Accessibility Assistant

Accessibility Assistant


Reach and Visibility: Issue 3 of 3

Issue: Some components are designed only for right-handed or left-handed use.

Some components of kiosks may be designed to favor the use of one hand (right or left) over the other. This can cause problems for some users with upper mobility impairments, who may only have the use of one hand, and for some users with lower mobility impairments, who may have difficulty positioning themselves so that the appropriate hand is closest to the machine. Examples of components that may favor one hand or the other include card swipe slots and handheld barcode scanners.

Populations Impacted: Users with upper mobility impairments; users with lower mobility impairments.

Potential Solution:
  • Provide components that can be used with either hand. Components of kiosks should be designed and located to be usable with either hand. For example, on handheld barcode scanners, provide a grip that is not specifically molded for either hand. For card readers, design the slot so that cards can be swiped equally well by either hand in either direction.

Applicable Guidelines:
Section 508 - 1194.31(f)