Georgia Tech Research Institute
Accessibility Assistant

Accessibility Assistant


Writing and Temporary Storage Areas (2 of 2)

Issue: The storage or writing area is too high or too low to be accessible to all users.

Users with lower mobility impairments who use wheelchairs or other personal mobility devices have different reach abilities than standing users. Writing and temporary storage areas provided on a kiosk at a height that is acceptable for standing users might be out of reach for seated users.

Populations Impacted: Users with lower mobility impairments.

Potential Solutions:
  • If a single writing and/or storage space is provided for all users, ensure that it is at a height that can be used by both seated and standing users. The storage/writing area should be located at a height between 28" and 34" above the ground and no more than 10" behind the most forward point of the device surface in order to accommodate the needs of wheelchair users.

  • Provide separate writing and/or storage areas for seated versus standing users. If the design of the machine does not allow placement of a single storage/writing area that is usable by both seated and standing users, consider providing separate areas for standing and seated users. The area intended for seated users should conform to the location guidance above.

Applicable Guidelines:
ADA-ABA - 308.2.1, 308.2.2, 308.3.1, 308.3.2, 902.3, 904.3.3
Section 508 - 1194.25(j)